Every manager makes mistakes. When you do, resist any urge to attribute the misstep to forces beyond your control. A defining mark of effective leaders is their willingness to take responsibility for their failures.
To keep yourself accountable for mistakes, adopt these practices:
- Stay vigilant. Make sure you're always aware of what's going well and not so well in your group. Doing this successfully requires taking frequent steps back from the day-to-day flow to observe and reflect.
- Acknowledge the consequences of your mistakes. To do so isn't a sign of weakness; it's a measure of leadership. The sooner you accept that you've slipped up, the sooner you -- and your group -- can move forward.
- Resolve to improve. Before you can improve your own performance, you must commit to making a positive difference. To make sure you follow through, return to step 1.

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